The front desk is where an employee-based salon actually runs, commission teams especially: rebooking a guest before they leave, checking someone out fast, taking a card at the desk or letting a guest pay from their own phone, and holding a cancellation policy without an awkward conversation. Here is what A-Hub puts in the desk’s hands.
A-Hub already knows how often a guest gets their color refreshed or their cut trimmed. Rebooking suggests that guest's own interval when there's history to go on, falls back to your salon's default when there isn't, and always tells the desk which one it's showing.
A guest can pay from their own phone, add a retail product, leave a tip, and rebook, before they even get up from the chair, without a line at the desk. It's opt-in per stylist, never a mandate: built to shorten the wait, not to shorten the team.
The terminal at the desk connects over Wi-Fi and pairs directly with A-Hub, with on-screen tipping built in, so a card-present charge lands in the same system as everything else. Many salons qualify for a complimentary counter terminal, ask when you join.
A cancellation or no-show fee isn't just charged, it's backed by a chain your team can point to if a guest pushes back:
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